Understanding BillBuddy
Frequently Asked Questions BillBuddy
Are you considering switching your energy supplier, but don’t want to go through the hassle of searching online? Do you want to learn more about BillBuddy?
We’ve put together what you need to know about BillBuddy, such as cost, how it works, benefits and more.
For more Saving Money products, take a look at our Solutions page.
What is BillBuddy?
BillBuddy is an app designed to help you save money on a variety of bills, such as energy deals, broadband, and car insurance. It compares the best providers in the UK who offer cheaper tariffs available, and automatically switches you to the new tariff for free.
How does BillBuddy work?
BillBuddy compares the market to find a better deal on your bills, based on your location and other factors. Once a cheaper deal is found, you will be asked whether you want to change tariffs. If you agree to change, you will be switched over to the new tariff for free.
You have the option to pick from variable and fixed tariffs.
How much does BillBuddy cost?
BillBuddy is free to use. So, you can find a cheaper tariff, save money on bills, and be switched to a new tariff - all for free. This is because they make their money from the commission it gains from introducing new customers to a new supplier.
Can I cancel BillBuddy?
You can cancel your BillBuddy membership at any time should you wish to do so. For more information on how to cancel your subscription, any costs associated with cancellation and refund policies, visit their Frequently Asked Questions page.
How can I apply for BillBuddy?
To apply, you will need to create an account with BillBuddy. Next, you will need to provide relevant information such as location, usage, the type of bill you’re looking to save money on, and other factors. This will help personalise your experience and can also offer deals based on your interests.
Once your account has been set up you will be able to view the offers available to you.
Is BillBuddy legitimate?
Yes, BillBuddy is legitimate and has experience to show. It has over 1000 positive reviews across many different websites, and has collectively helped UK households save over £8m on their bills. In addition, it uses bank level security and encryption to help protect its customers.
Can I sign up if I’ve just taken out a new energy tariff?
Yes, you can still sign up if you’ve taken out a new energy tariff. You will need to check the terms and conditions of your current tariff to check for any exit fees. Nonetheless, BillBuddy will take any exit fees into consideration and only offer tariffs that will also cover exit fee costs.
How much money can I save with BillBuddy?
BillBuddy states that on average, its users save over £200 a year on energy bills. They suggest that the more accurate information you detail, the more accurately BillBuddy can predict how much you will be able to save and to personalise your experience.
Can I switch tariffs if I have a smart meter?
Yes, you can still switch tariffs and providers if you have a smart meter. It may be the case that the ‘smart’ capability of the meter may not work following the swtich, instead you will have to read the meter in the same way as a traditional meter.
What are the benefits of Bill Buddy?
There are many benefits of using BillBuddy, some of which include;
- Get a great deal: BillBuddy is continuously comparing the market to ensure you get a good deal. Even if you've used BillBuddy before, they'll always alert you if they find a better deal out there. That way, you can still be saving money.
- Choose the supplier you want: BillBuddy won't just come up with one solution. They'll offer a whole variety of cheaper tariffs. So, if you're not keen on one supplier, there'll be plenty more tariffs to choose from. It's your choice.
- The Hub: The Hub is the ultimate place for managing your bills. Besides making it easier for BillBuddy to switch over your tariffs, it's also where you'll be able to find the cheapest rates, specifically for you. It's an excellent assistant for helping you keep track of everything.
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